Operate procurement, deployment, support, and recovery from one lifecycle record.
Take full control of your device and technology stack. From procurement to retirement, manage every phase of the lifecycle through a single, intelligent platform.
Serialized record
One lifecycle record
Quotes, deployment, carrier changes, support, and retirement stay attached to the same asset.
Full coverage
Six connected phases
Move from sourcing to buyback without rebuilding context or reconciling portals.
Flexible delivery
Portal or managed ops
Run it internally or add Sense Solutions to procurement, rollout, repair, and recovery.
Assets live
12,847
Active, staging, and repair states
Orders today
146
Quotes, shipments, swaps, and replenishment
Queue health
97.4%
No requests stale past one business day
Lifecycle phases
Six stages, one record.
Procure
18 queuedApproved quotes stay carrier-ready.
Configure
26 buildsTrack
12,847 liveRepair
9 activeCarrier
41 updatesRetire
$142kToday's moves
Current queue.
Sourcing
ActiveApprove Lenovo + Verizon rollout
63 units, carrier ready
Warehouse
Stage MacBook kits for two sites
14 kits with docks and tags
Support
Cross-ship tablet replacements
4 RMAs, labels issued
Operational signals
Live viewSpend recovery
Plan optimization + buyback this quarter
$142k
Connectivity
Verizon, T-Mobile, AT&T, with embedded SIM orchestration
3 carriers + eSIM
Policy posture
Already routed to the right team
11 alerts
What changes in practice
The lifecycle record keeps every handoff moving.
Procurement, deployment, carrier work, support, and recovery all inherit the same operating record, so teams act on context instead of rebuilding it.
Keep commercial, operational, and technical history on the same record from first quote to final recovery.
Route work between procurement, warehouse, IT, support, and finance without asking teams to restate status.
Start with the portal as your operating system, then layer in managed execution where volume or complexity spikes.
How teams stay aligned
One record, four operational lanes.
Each lane reads the same lifecycle record, so teams inherit the last decision instead of reconstructing it from another tool.
Procurement aware
Vendor fit, pricing, and approvals stay attached before rollout starts.
Carrier aware
Activations, SIM moves, and eSIM changes inherit the same device history.
Support aware
Tickets, RMAs, and cross-ship replacements open with serialized context.
Audit aware
Leadership sees the same operational truth the team is working from.
What the record carries forward
Commercial, deployment, carrier, support, and recovery context stays legible as work moves across teams.
The operation slows down when each phase starts from scratch.
Lifecycle management works when the record inherits context at every handoff, not when each team rebuilds it in a new system.
Where it breaks
The record breaks before the asset ever reaches the user.
Handoffs become the bottleneck
Procurement, staging, support, carrier updates, and recovery all create separate queues unless the record moves with the work.
Asset truth drifts quickly
Carrier status, owner, policy posture, warranty, and recovery value split across portals, tickets, and spreadsheets.
Leadership sees lagging snapshots
The reporting layer trails the operation while operators still stitch together the next action by hand.
Unified operating record
Every team inherits the same serialized context.
Procurement, warehouse, support, carrier operations, and finance work from the same record so the next action starts with the full history already attached.
Orders + fulfillment
Quotes, holds, kitting, shipping, and replacement flows share the same operational context.
Serialized asset history
Ownership, location, carrier state, warranty, and recovery history stay attached to the device.
Support + repair
Tickets, RMAs, swaps, and loaners open with the asset history already in place.
Approvals + audit trail
Approvals, exceptions, and compliance evidence remain visible across each handoff.
Commercial context
Operational context
Technical context
Six connected phases. One operational rhythm.
Each phase picks up the same asset record, so the work keeps moving without separate systems for sourcing, support, or retirement.
Lifecycle orchestration
The record survives every handoff.
The lifecycle does not need six disconnected tools. It needs one record carrying commercial context, deployment state, carrier actions, support history, and recovery value from start to finish.
Procurement passes the warehouse approved devices with pricing and vendor fit already attached.
Deployment teams inherit build, ownership, and serial details without restating the request.
Support, carrier, and recovery motions update the same asset record instead of starting a new thread.
The record stays aware of:
Phase 01
Procurement
Strategic device and technology acquisition with multi-vendor sourcing and carrier-compatible selection.
Lock commercial context before devices ever move.
Next handoff
Sourcing passes pricing, vendor fit, and carrier compatibility forward to staging.
Phase 02
Staging & Configuration
Comprehensive device preparation with imaging, configuration, and kitting services.
Deployment starts with build context already in place.
Next handoff
The warehouse hands off configured devices with tags, apps, and enrollment prep already attached.
Phase 03
Asset Management
Serialized tracking and real-time visibility across your entire device fleet.
The asset becomes the operating record, not just an inventory row.
Next handoff
Operations, finance, and support work from the same ownership and location history.
Phase 04
Repair & RMA
Streamlined repair workflows, warranty management, and device replacement processes.
Downtime goes down because support does not restart discovery.
Next handoff
Loaners, RMAs, and replacements inherit warranty, user, and incident history.
Phase 05
Carrier & Plans
Multi-carrier plan management, activations, SIM provisioning, and device swaps.
Carrier actions stop living in a disconnected portal.
Next handoff
Plan changes, SIM swaps, and activations update against the same device identity.
Phase 06
Recycling & Buyback
Responsible device retirement with data sanitization and value recapture.
Recovery becomes part of operations, not an afterthought.
Next handoff
Retirement closes the loop with secure wipe evidence and buyback tracking on record.
Lifecycle becomes the control layer.
When the lifecycle record is central, procurement, carrier work, support, reporting, and adjacent platforms stay coordinated instead of drifting into separate systems.
Procurement + warehouse
Commercial and logistics teams stay on the same record from quote approval through kitting and shipping.
Carrier + connectivity
Plans, SIMs, eSIM, branch connectivity, and activation work can stay coordinated with the lifecycle record.
Support + replacement
Incidents, RMAs, loaners, and swaps inherit full serialized history instead of restarting from a ticket.
Reporting + audit
Approvals, policy evidence, ownership, and recovery results stay visible for leadership and compliance teams.
What it coordinates
One record, multiple operating surfaces.
The lifecycle page should not feel like a standalone feature. It is the control layer that keeps device, carrier, support, and recovery work tied together.
Hardware + OEMs
Source and stage with the vendors your teams already buy from.
Carrier relationships
Keep activations, plans, swaps, and eSIM changes tied to the asset record.
Workspace + cloud
Connect provisioning and access workflows to the same operating model.
Connectivity extensions
Support branch and field operations without adding another disconnected queue.
Start portal-first. Add execution when you need lift.
Use Axis as the operating system for lifecycle management, then bring Sense Solutions into the parts of the workflow you do not want to staff internally.
Self-Managed Portal
Use Axis as the system of record for quoting, ordering, serialized asset management, approvals, and reporting.
Managed Lifecycle Operations
Bring Sense Solutions into sourcing, warehouse operations, support, carrier coordination, and retirement while keeping the same operating record.
Built to strengthen MSP and VAR delivery, not compete with it.
Expand into lifecycle services with shared execution, cleaner fulfillment, and a client experience that still feels like your brand.
Competitive Margins
Access partner-tier pricing across all solution categories with margin opportunities on hardware and services.
Lead Routing
Leads generated from lifecycle, cloud, connectivity, and other solutions are routed to qualified MSP partners.
White-Label Options
Offer the Axis Platform under your brand with custom branding and client portals.
Fulfillment & Operations
We handle procurement, staging, shipping, and logistics so you can focus on client relationships.
Extend the operating model Solutions
Bring the same discipline into device management, connectivity, cloud, security, and partner delivery.
Use the portal now. Add lifecycle execution where you need coverage.
Put procurement, deployment, support, carrier coordination, and retirement on the same record from day one, then decide which motions your team wants to run directly.
Choose your starting point.
Lifecycle platform
Procurement, assets, support, and recovery stay on one operational record.
Partner-ready delivery
Built for direct teams, MSP programs, VAR channels, and shared operations.